Jul 19
Videos thumbnail not show up
I use Google drive as a source to play videos on Android TV. The app didn't display any thumbnail of any video. Same with Dropbox.
Closed
changed status toClosed·Aug 27, 2026
Aug 4, 2026
Hi, can you share the exact filename please? Most likely you weren't using local artwork, and the app wasn't able to recognize the movie/show from the filename, so it couldn't pull in artwork from tmdb. This can happen in rare cases.
Aug 4, 2026
It's the video I took from camera mostly. Those videos usually have thumbnail on the phone to know which is which. But when use it Cinaura it tried to find the artwork but obviously there's no artwork.
Ah the app isn't really meant for this use case... Capturing a thumbnail of the video is definitely a good candidate for future updates (for example showing where the file will resume), but it's not a high priority feature for now, and personal videos will always trip up the syncing process, which tries to assign a tmdb ID to files.